12/26/2023 0 Comments Voya media player reviewI hope you pray and pray hard because I am not okay with being declined. You will be taken to court because you are unethical and you have officially messed with the wrong person. and if any administrative employed Voya Financial person should happen to read this, trust me. and not for nothing, since JanuI have literally funded this coverage to almost a grand and they are excusing themselves? They are piece of you know what. so regardless of how they process patients my spouse did get admission and surgery for a stent/artery bypass. Hospitals these days choose to push them out, shove them out as quickly as possible so as to free up space for more patients. And I have a major issue with this denial as there was and has not ever been any fine print on any of their policy asset sheet/pages that stipulate this 20-hour minimum hospital stay. 20 hours, but rather we were at the hospital for approximately 8 hours on the scheduled date of surgery that this is not going to be approved and/or compensated. A week or so later followed up with Voya for status by phone, told that since he was not confined for a minimum of what was required. He kept procrastinating but knowing my mannerisms and concern, I decided to make the implementation and finally got the physician to fill out what was needed. Hmm okay well I kept asking my spouse to have his surgical physician complete the mandatory claim form as to also fill out two other claim forms on our part. I was also informed by Voya that to process the claim an allowance of approximately 150 or 180 days would be allotted. Wow seriously? Hmm okay well at least I have this hospital indemnity coverage through Voya. At onset with admissions, we were informed that the deductible right off the cuff before any surgical procedure that there would be a $1000 deductible. Well as it so happened, my spouse suffering from Peripheral artery disease was admitted to University of Penn in Phila on or about June 4, 2022. Told by Voya Financial representative by phone that if at any time being admitted to a hospital, this coverage would pay $500 the first day and $200 if in ICU and $100 for any additional days confined to the hospital.
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